Terms of Service

General information

Company (referred to as either “the Company”, “We”, “Us”, “Our” or “Clip Hub” in this Agreement) refers to Clip Hub Limited, company number 14797004, a company incorporated in England and Wales with its registered office at Hayvenhurst Links Business Park, CF3 0LT, Cardiff, United Kingdom.

By using our website, located at useclip.com (including all sub-domains, this “Site”) and the Clip application and marketplace (together with the Site, the “Platform”), you are agreeing to be bound by these Terms of Service (the “Terms”) and Clip Hub’s Privacy Policy (collectively, the “Terms and Conditions”). If you do not agree to the Terms and Conditions, you may not, and please do not, use the Platform.

The materials contained in this website are protected by applicable copyright and trademark law.

Definitions

In these Terms:

• “Brand” means a business that uses the Platform to commission Content.
• “Creator” means an individual or business that produces Content through the Platform.
• “Campaign” means a request posted by a Brand on the Platform for Content.
• “Collaboration” means a specific engagement between a Brand and a Creator under a Campaign.
• “Content” means any video, photographic or other creative material produced by a Creator through the Platform, including any Revision or Add-On.
• “Approved Content” means the specific, final version of the Content that has been approved by the Brand, or that has been automatically approved under “Delivery, review and approval” in Part B.
• “Revision” (or “Edit”) means a post-production change to the Content that can be completed using only the originally captured footage, falls within the creative scope of the Brand’s original brief, and does not require new filming, new talent, new locations, significant script changes, changes to key messaging or hooks, or any other material change to the creative concept.
• “Add-On” means an optional extra ordered through the Platform. Examples include subtitles, licensed music, an additional aspect ratio, or an additional edited version.
• “Brand Product” means anything sent or made available by a Brand to a Creator for the purpose of creating the Content. That includes a physical item sent by post, and a digital product, service, app or account that the Creator is given access to.

Notification of changes

We may change these Terms from time to time by posting changes online and updating the last updated date. You agree that it is your responsibility to review the Terms and Conditions regularly. Your continued use of the Platform after such changes are posted will mean that you agree to be legally bound by the modified Terms. Where a change materially affects your rights, we will give notice through the Platform or by email and, where we consider it appropriate or where the law requires it, ask you to accept the updated Terms before continuing.

Eligibility and accounts

You represent and warrant that you are at least 18 years old and that, if acting on behalf of a company/business or other legal entity, you have the authority to bind that company or other legal entity to the Terms and Conditions.

You are responsible for keeping your account credentials confidential and for all activity that takes place under your account. You must tell us promptly at hello@useclip.com if you believe your account has been compromised.

Clip Hub retains the right to terminate or change the service for any reason at any time without notice.

Use of the Platform

You will not use the Platform for any illegal or unauthorised purpose and will comply with all applicable laws regarding online conduct and content, such as libel law.

You will not threaten, intimidate, harass or otherwise act inappropriately toward any other user of the Platform.

You are solely responsible for your behaviour, conduct and activities on the Platform and for ensuring that any and all of the data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links that you import, submit, post, and/or display, or cause to be imported, submitted, posted and/or displayed, on the Platform are your own or, if owned by another party, you are using them as expressly agreed with the owner.

You will not send unwanted or unsolicited communications to other users of the Platform through any channel. This includes spam.

You will not transmit or seek to transmit any electronic viruses or worms or any electronic code that seeks to alter the Platform or that is in any way destructive.

You will not collect information about users, including email addresses, of the Platform.

You will not circumvent the Platform. If we introduce a Brand and a Creator, there are limits on working together away from Clip. Those limits are set out in “Working with people you meet through Clip” below.

Clip Hub seeks to promote legal activity and ‘good behaviour’ on the Platform. However, you understand and agree that Clip Hub is not responsible for the content posted on the Platform and that you may be exposed to content and behaviour that contravenes these Terms. Accordingly, you agree to use the Platform at your own risk.

You may link to the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We expressly reserve the right to revoke our permission to link to the Site and to take any action we deem appropriate. The Site must not be framed on any other website.

Working with people you meet through Clip

Our business depends on the introductions we make. We find, vet and match Creators and Brands, and we are only paid when the work happens on the Platform. This section protects that, and it applies to Brands and Creators alike.

While a Collaboration is running, you must communicate and transact through the Platform. Do not move the conversation, the work or the payment somewhere else.

This restriction is deliberately narrow.

• It applies only to the particular Brand and Creator we introduced. It does not affect who else you can work with.
• It does not stop you working with each other again on the Platform. You are welcome to do that as often as you like, and there is no limit.
• It does not apply if you already had a working relationship before we introduced you. If you had worked together at any point in the 12 months before the introduction, you are free to carry on as you were.

If you do want to work together away from the Platform during that period, just ask. Write to hello@useclip.com. We will usually say yes, on payment of a one off introduction fee that reflects what we would have earned had the work run through Clip.

If you go around the Platform without asking, we may suspend or close your account and invoice the introduction fee that would have applied. This section survives termination of these Terms for the 12 month period described above.

Our content and brand

The Site and the Platform belong to Clip Hub or our licensors. That includes their design, text, graphics, logos and software. They are protected by copyright and trade mark law. You may view and share links to the Site, and use our materials as needed to evaluate and use the service.

You may not:

• copy, republish or resell our materials as your own;
• scrape or systematically extract data from the Site;
• decompile or reverse engineer any software contained on the Site or the Platform;
• remove any copyright or other proprietary notices from the materials; or
• transfer the materials to another person or “mirror” the materials on any other server.

Nothing in these Terms gives you any right to use the Clip name or logo except to refer to us factually.

This section covers Clip Hub’s own website and materials. Rights in Content commissioned or produced through the Platform are dealt with in Part B and Part C.

What you post, and how we moderate

“Submissions” means anything you put on the Platform that is not Content. That includes your profile and account details, usernames, business information, logos and images, reviews and ratings, messages, campaign briefs, and links. Content produced by a Creator through the Platform is not a Submission. Rights in Content are dealt with in Part B and Part C.

You are responsible for your Submissions and for what you and your representatives do on the Platform. You will not post Submissions that:

• are false, inaccurate, misleading, obscene, defamatory or libellous;
• misrepresent who you are or who you are connected to, for example by using a lookalike email address or nickname, or by creating a false account;
• infringe anyone’s copyright, patent, trade mark, trade secret, or rights of publicity or privacy; or
• modify, adapt or hack the Platform, or falsely suggest that another website is connected to Clip Hub.

We may review, moderate, remove or restrict access to anything posted on the Platform. We may do so at our discretion, or because a court or regulator requires it. We may also suspend or remove accounts responsible for such material.

We do not check Content before it reaches a Brand. Content is delivered to the Brand through the Platform, and it is for the Brand to review it and decide whether to approve it. We may look at Content or anything else posted on the Platform afterwards, for example to give a Creator feedback or to deal with a complaint, but we are not obliged to do so and we do not promise to. We do not verify that Submissions are accurate. We are not responsible for remarks, information or other material posted by users or third parties, and reviewing or moderating some material does not make us responsible for all of it.

Using your profile, logo and reviews

To run the Platform we need permission to show the things you put on it. You give Clip Hub a worldwide, royalty-free, non-exclusive licence to store, display, copy and reformat your Submissions so that we can operate and promote the Platform. Reformatting means things like resizing an image or cropping a logo to fit a layout. It does not mean changing what you said or how you appear.

We may use your Submissions to:

• show your profile, business name, logo and images on the Platform and to other users;
• display reviews and ratings you give or receive, including after your account closes, so that rating history stays meaningful; and
• feature you in our own marketing, for example by naming you as a Brand we work with or highlighting a Creator on our site and social channels.

If you are a Brand, this lets us display your name and logo. It does not give us any wider right in your trade marks, and we will follow any brand guidelines you give us.

You can ask us to stop using your Submissions in our marketing at any time by writing to hello@useclip.com. How we handle that depends on the kind of marketing.

We will always stop using your Submissions in direct marketing, meaning material aimed at particular people, such as emails, newsletters and targeted ads. We will do that within 30 days of your request and you do not need to give us a reason.

For our general marketing, such as case studies, our website and our social channels, we will consider your request and will usually agree, but we may decline it where we have good reason to keep using the material. We are also not obliged to withdraw or recall anything already published or distributed, including printed materials, campaigns already running, and posts and pages already live, and we may keep internal and archival copies. Where the law gives you the right to require us to stop, we will honour it.

We may continue to show your Submissions on the Platform while your account is open, and may keep reviews, ratings and transaction records after it closes.

This section does not apply to Content. The licence granted by a Creator in respect of Content, and the rights a Brand receives in it, are set out in Part C and Part B respectively, and those sections control.

Data protection

Clip Hub will comply with all applicable data protection legislation and will process personal data in accordance with Clip Hub’s Privacy Policy, as amended from time to time. The Privacy Policy is available on the Site and forms part of the Terms and Conditions.

Where Clip Hub processes personal data on a Brand’s behalf when performing its obligations under these Terms, the parties record their intention that the Brand will be the data controller and Clip Hub will be the data processor. In any such case Clip Hub will comply at all times with the UK GDPR and the EU GDPR, as applicable, and will:

• ensure that the people processing the data are subject to a duty of confidence;
• take appropriate measures to keep the processing secure;
• maintain a current list of sub-processors, and tell the controller in advance of any intended addition or replacement;
• help the controller respond to data subject rights requests;
• help the controller meet its obligations on security, breach notification and data protection impact assessments; and
• delete or return personal data at the end of the engagement, except for backups and archives that we keep with restricted access in line with standard industry practice.

Nothing in these Terms relieves either party of its own direct responsibilities and liabilities under applicable data protection law.

Warranty disclaimer

The materials on Clip Hub’s website are provided on an ‘as is’ basis. CLIP HUB MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES WITH REGARD TO THE PLATFORM, WORK PRODUCTS, CLIP HUB RESOURCES, OR ANY ACTIVITIES OR ITEMS RELATED TO THESE TERMS, ALL OF WHICH ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIP HUB DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES. IN ADDITION, YOU AGREE THAT NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM CLIP HUB SHALL CREATE ANY WARRANTY OF ANY KIND NOT EXPRESSLY MADE HEREIN.

Clip Hub operates the Platform. Clip Hub is not the author of the Content and does not warrant the performance, conversion rate or commercial results of any Content.

Limitation of liability

Nothing in these Terms excludes or limits either party’s liability for death or personal injury resulting from negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Subject to the paragraph above, neither Clip Hub nor its subsidiaries, officers, directors, employees, consultants or suppliers will be liable for any of the following, whether the claim is made in contract, tort or otherwise:

• the conduct of any user in connection with their use of the Platform;
• loss of data;
• loss of revenue or anticipated profits;
• loss of business;
• loss of opportunity;
• loss of goodwill or injury to reputation;
• losses suffered by third parties; or
• any indirect, consequential, special or exemplary damages arising from use of the Platform.

Subject to the first paragraph of this section, Clip Hub’s total aggregate liability to you for all claims arising out of or in connection with these Terms will be limited as follows:

• if you are a Brand, to the total amounts paid by you to Clip Hub in the twelve (12) months immediately preceding the event giving rise to the claim;
• if you are a Creator, to the greater of (a) the total fees paid to you by Clip Hub in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) the fees payable in respect of the Collaboration to which the claim relates; and
• in any other case, including where you use the Site without transacting on the Platform, to £100.

THESE LIMITATIONS SHALL APPLY TO ANY LIABILITY, ARISING FROM ANY CAUSE OF ACTION WHATSOEVER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH COSTS OR DAMAGES AND EVEN IF THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE.

If someone else sues us because of you

Sometimes a third party brings a claim against Clip Hub because of something one of our users did. The most common example is someone claiming that Content used music, footage or a trade mark they own, or that they appeared in a video without agreeing to it.

If a third party brings a claim against us that arises from your breach of these Terms, from your Submissions or Content, or from your breaking the law, you agree to cover our resulting losses, damages and reasonable legal costs. This covers Clip Hub and our group companies, officers, employees and agents.

There are limits on this, and they matter.

• If you are a Creator, the most you can be asked to cover is the greater of £5,000 or the total fees we paid you in the 12 months before the claim. You will never owe more than that.
• If you are a Brand, this cover is not capped. Brands are businesses commissioning advertising, and the claims that follow a brief can be large.
• You never have to cover a claim that was caused by our own breach, negligence or wrongdoing.

If a claim comes in, we will tell you promptly and give you the details. We will not settle it in a way that costs you money or admits fault on your behalf without asking you first. You can take part in the defence at your own cost, and we will both cooperate in good faith to resolve it.

Accuracy, links and availability

The materials appearing on Clip Hub’s website could include technical, typographical, or photographic errors. Clip Hub does not warrant that any of the materials on its website are accurate, complete or current. Clip Hub may make changes to the materials contained on its website at any time without notice. However Clip Hub does not make any commitment to update the materials.

Clip Hub has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Clip Hub of the site. Use of any such linked website is at the user’s own risk.

We do not guarantee continuous, uninterrupted access to the Platform or any of its features, and operation of the Platform may be interfered with by numerous factors outside our control.

Legal compliance and no agency

You agree to comply with all applicable UK and other international laws, statutes, ordinances and regulations regarding your use of the Platform, including advertising and consumer protection rules in any jurisdiction in which Content is published.

You and Clip Hub are independent entities, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms. No such relationship is created between a Brand and a Creator by these Terms.

Choice of law and disputes

These Terms shall in all respects be governed by and interpreted in accordance with the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the English courts. In the event of any dispute or difference arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, the parties will first seek to settle that dispute by mediation.

Communications and notices

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Platform. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We may give notice to you by any of the following means:

• a general notice in your account information;
• an email to the address we have on record for you; or
• a written communication sent by first class mail to the address we have on record for you.

Notice is treated as given 24 hours after sending if we send it by email, and 48 hours after mailing or posting if we send it by first class mail.

Force majeure and general

Any failure or delay by either party in the performance of its obligations under these Terms which is due to a force majeure event will not be deemed a default of these Terms or a ground for termination, provided that the affected party notifies the other within 5 days of becoming aware of such an event. If the force majeure event continues for a period exceeding 14 days, the affected party will have the right to terminate on written notice to the other party.

The following also apply:

• If any provision of these Terms is held to be unenforceable, that provision is struck out and the rest remain in force.
• Clip Hub may assign these Terms by giving you notice. You may not assign these Terms, or any of your rights or obligations under them, without our prior written consent.
• If either party delays or fails to enforce a right, that is not a waiver of it. A right is only waived by an express written waiver signed by an authorised representative.

Nothing in these Terms confers any benefit on a third party, and the Contracts (Rights of Third Parties) Act 1999 is expressly excluded, except that a Brand may enforce the licence granted to it under Part C (“Ownership and licence”) directly against the relevant Creator, and a Creator may enforce the restrictions in Part B (“Use of Content”) directly against the relevant Brand.

Entire agreement and survival

These Terms set forth the entire understanding and agreement between the parties with respect to the subject matter hereof and supersede all other communications regarding the subject matter hereof, save for any separate written agreement of the kind described in “How these Terms are organised” above.

The following sections survive any termination or expiry of these Terms:

• In Part A: “Working with people you meet through Clip”, “What you post, and how we moderate”, “Using your profile, logo and reviews”, “Warranty disclaimer”, “Limitation of liability”, “If someone else sues us because of you”, and “Choice of law and disputes”.
• In Part B: “Use of Content” and “Licence you receive”.
• In Part C: “Ownership and licence”, “Portfolio and self-promotion”, and “Communication”.

Your relationship with Clip

You contract with Clip Hub, not with the Creator. Clip Hub engages Creators to produce the Content and licenses that Content to you under this Part. You act in a business capacity and not as a consumer, and you confirm that you have authority to bind the business on whose behalf you use the Platform.

Campaigns, credits and payment

You pay for a Campaign before it goes live on the Platform, either directly or by redeeming credits. Prices are as displayed on the Platform at the time of purchase and are exclusive of VAT, which will be added at the appropriate rate where applicable.

Packs are sold at a discount and are never refunded. Credits are non-refundable however they were acquired, whether purchased in a pack, returned to you from a cancelled Campaign or credited to you by Clip Hub. Credits purchased in a pack expire 12 months after the date of purchase. That applies to every pack. Credits cannot be applied retroactively to a Campaign submitted before the credits were purchased.

Credits are not converted into cash. Where a Campaign, Add-On or Revision paid for with credits qualifies for a refund under the Refund Policy, the credits are returned to your credit balance.

Refund eligibility is set out in our Refund Policy, which forms part of these Terms.

Selecting a Creator

Once your Campaign is live, Creators may apply while it remains active. You are responsible for reviewing applications and selecting a Creator.

You may cancel a Campaign and receive a refund within 30 calendar days of the Campaign going live, provided you have not yet selected and confirmed a Creator. Your right to cancel ends when you select and confirm a Creator, or when 30 calendar days have passed since the Campaign went live, whichever comes first. After that the Campaign fee is not refundable except as set out in the Refund Policy.

Your product

Physical products

Where a Campaign requires a Brand Product that is a physical item, you will send it to the selected Creator by post within 7 calendar days of selecting that Creator, at your own cost and risk. You will provide accurate tracking details through the Platform.

The Brand Product is supplied to the Creator free of charge. You acknowledge that the Creator may retain the Brand Product and has no obligation to return it. You assume all risk in the Brand Product, including loss, delay or damage in transit.

If a Creator fails to deliver, fails to deliver acceptable Content, or withdraws from the Campaign after receiving the Brand Product, Clip Hub is not responsible for refunding the value of the Brand Product. Clip Hub is also not responsible for any loss, damage or delay to the Brand Product in transit. What happens to the Campaign fee if a Creator fails to deliver, or delivers Content you reject, is set out in the Refund Policy.

Digital products, services and apps

Where a Campaign requires access to a digital product, service or app, you will give the selected Creator the access credentials, login details, download links or account access they need through the Platform, within 7 calendar days of selecting that Creator.

Access is given solely for the purpose of creating Content under that Campaign and is non-transferable. The Creator may not share, distribute or grant access to any third party without your written consent. You keep ownership of any accounts, credentials or licences you provide.

Access ends on completion of the Collaboration, or at the end of the period stated in the Campaign brief, whichever is earlier. You are responsible for revoking access once the Creator has completed their obligations. Clip Hub is not responsible for unauthorised access, data loss, or any breach of your own terms of service arising from the Creator’s use.

If the Creator breaches the terms of service of your digital product, service or app, you may terminate their access immediately through the Platform and notify Clip Hub of the breach.

If a Creator does not respond

If a selected Creator does not respond within 3 calendar days of being notified of their selection, you may withdraw their appointment through the Platform and select a replacement Creator.

Delivery, review and approval

The Creator will upload the Content to the Platform for your review within 7 calendar days of receiving the Brand Product.

You then have 7 calendar days from delivery to either approve the Content or request Revisions through the Platform. We will remind you before that window closes.

Content approved automatically is Approved Content and is treated in every respect as if you had approved it, including for the purposes of the Creator’s right to payment and your licence under this Part. Some Campaigns are configured for manual approval only; where that is the case, automatic approval does not apply and the Content will remain pending until you act.

Revisions

Each Campaign includes the number of rounds of Revisions stated on the Platform at the time of purchase. A request must be a Revision as defined in Part A; requests that require new filming, new talent, new locations, significant script changes, changes to key messaging or hooks, or any other material change to the creative concept are not Revisions and may be declined or quoted separately.

Revisions are limited to adjustments such as colour grading, audio levels, text overlays, or similar non-creative edits that do not require re-filming or rethinking the creative concept.

Add-Ons are paid extras, not Revisions. Adding subtitles, licensed music, an additional aspect ratio or an additional edited version to Content that does not already include them must be ordered and paid for as an Add-On. Where you have already paid for an Add-On, changing how it is presented is a Revision and counts as one: for example, adjusting the timing, styling, position or wording of subtitles you have paid for.

Revision requests must be submitted through the “Request Edits” function on the Platform, and must set out in writing what you want changed. A request made any other way, including a chat message, an email or a comment, is not a Revision request: it does not oblige the Creator to act on it and does not start the period below.

The Creator will have 7 calendar days from a Revision request submitted that way to complete the requested Revisions. The review and approval process above then applies again to the revised Content.

Add-Ons

Add-Ons may be ordered at the time of purchase or, after approval, within 14 calendar days of the Content being approved. After that period Add-Ons can no longer be ordered for that Collaboration.

A Creator may decline a request for an Add-On. Where a Creator declines a paid Add-On, or fails to deliver it within 7 calendar days of accepting the request, you will receive a full refund or credit for that Add-On.

Use of Content

A Collaboration may produce more than one approved deliverable, such as an approved Add-On, an approved additional edited version or an approved additional aspect ratio. Each of those is Approved Content and may be used. Unapproved versions are supplied for the sole purpose of allowing you to review them and request Revisions, and for no other purpose.

If a Collaboration ends without approval, you have no right to use any version of the Content, and you must delete any copies in your possession.

Licence you receive

Subject to full payment and to approval of the Content, Clip Hub grants you a worldwide, royalty-free, perpetual, non-exclusive licence to use the Approved Content for your own marketing and advertising purposes, including on social media, paid media, your website, marketplaces, email, and in-store and other offline marketing.

That licence includes the right to:

• sub-license the Approved Content to your affiliates, media-buying agencies and advertising partners, solely for your own marketing and advertising; and
• edit, crop, add captions or music, re-format, compress or otherwise adapt the Approved Content, provided that no adaptation disparages, misrepresents or otherwise harms the reputation of the Creator or any person appearing in it.

Copyright and other intellectual property rights in the Content remain with the Creator. No title or ownership in the Content is transferred to you. The licence is non-exclusive: the Creator and Clip Hub retain the right to use the Content as described in Part C, and the Creator is not prevented from producing similar content for others.

Except as expressly permitted above, you may not assign, transfer, sell, or otherwise grant rights in the Content to any third party, and you may not register or claim ownership of any intellectual property right in the Content. Where Clip Hub separately offers a full assignment of copyright (a “buyout”), that assignment applies only if it is set out in a separate written agreement signed by Clip Hub and the Creator for the specific Content.

Clip Hub retains the right to use the Approved Content for Clip Hub’s own marketing purposes and to host it on the Platform.

Your responsibilities

You are responsible for the Campaign brief and for ensuring that the Content you commission, and your use of it, complies with all applicable advertising, consumer protection and platform rules in every jurisdiction in which you publish it, including any required disclosure that the Content is a paid partnership or advertisement.

You warrant that you own or are licensed to use any trade marks, artwork, music, scripts or other materials you supply to a Creator, and that the Brand Product is safe, lawful, and accurately described.

You will communicate with Creators through the Platform, and will not solicit a Creator to work with you outside it. See “Working with people you meet through Clip” in Part A for what that means and how long it lasts.

Suspension and termination

Clip Hub may suspend or terminate your account immediately if you materially breach these Terms or applicable law, infringe third-party rights, fail to pay amounts due, or engage in conduct that brings Clip Hub or its Creators into disrepute. Licences properly granted to you in Approved Content before termination survive, provided you have paid in full for that Content.

Your relationship with Clip

You contract with Clip Hub, not with the Brand. You act in a business capacity and not as a consumer, and the Consumer Rights Act 2015 does not apply to the provision of Content under these Terms.

You are an independent contractor. Nothing in these Terms creates an employment, agency, partnership or joint venture relationship between you and Clip Hub or between you and any Brand. You are responsible for your own taxes, national insurance or equivalent contributions, and for any licences or registrations you need to operate.

Applying to Campaigns

You may apply to any active Campaign. Selection is at the Brand’s discretion and Clip Hub does not guarantee that you will be selected for any Campaign or that any minimum volume of work will be available.

If you are selected, you must acknowledge your selection within 3 calendar days. If you do not, the Brand may withdraw your appointment and select a replacement Creator.

Brand Products

Physical products

Where a Campaign involves a Brand Product that is a physical item, it is supplied to you free of charge. You may retain it and have no obligation to return it. You are responsible for using it safely and lawfully and for complying with any instructions supplied with it.

Digital products, services and apps

Where a Campaign involves access to a digital product, service or app, the Brand will give you the credentials, login details, download links or account access you need through the Platform. That access is non-transferable and is given to you only so that you can create the Content for that Campaign.

You must not:

• share, transfer or resell that access, or give it to anyone else, without the Brand’s written consent;
• use it for any purpose other than creating the Content for that Campaign; or
• breach the terms of service of the digital product, service or app.

Your access ends when the Collaboration is complete, or at the end of the period stated in the Campaign brief, whichever is earlier. After that you must stop using it and delete any credentials you still hold. The Brand keeps ownership of the accounts, credentials and licences it provides, and may terminate your access immediately if you breach this clause or the terms of service of the product.

Creating and delivering Content

You will create and upload the Content to the Platform within 7 calendar days of receiving the Brand Product, in accordance with the Campaign brief and any guidelines published on the Platform.

If you cannot meet a deadline, tell us through the Platform as early as possible. If you fail to upload the Content within 7 calendar days of receiving the Brand Product, Clip Hub may, without liability, pause, suspend or permanently remove your access to the Platform, and the Brand may engage a replacement Creator.

Where the Brand requests Revisions through the “Request Edits” function, you will have 7 calendar days to complete them. Where you accept a request for an Add-On, you will have 7 calendar days to deliver it. You may decline a request for an Add-On.

Approval and payment

Fees become payable once the Content has been approved by the Brand, or once it has been approved automatically under Part B. Clip Hub will pay the Fees within 30 days of approval.

Fees are payable in your choice of pounds sterling, US dollars or Australian dollars, or any other currency listed on the Platform from time to time, and are exclusive of VAT, which will be added at the appropriate rate where applicable.

This is why the Campaign brief matters. Read it carefully before you apply, and ask the Brand through the Platform if anything is unclear. If you deliver Content that follows the brief, a Brand that simply changes its mind is not a rejection, and you should tell us at hello@useclip.com if you believe that is what has happened.

Ownership and licence

You own the intellectual property rights in the Content you create. No title or ownership in the Content is transferred to Clip Hub or to the Brand under these Terms.

You grant Clip Hub a worldwide, royalty-free, perpetual, non-exclusive, transferable licence, with the express right to sub-license, to use the Content (including any part of it) to:

• host the Content on the Platform and use it for Clip Hub’s own marketing purposes;
• sub-license the Approved Content to the Brand for use in the Brand’s own marketing and advertising materials, including the right to edit, crop, add captions, reformat, or otherwise adapt the Content for the Brand’s marketing purposes, provided that no adaptation disparages or misrepresents you or any person appearing in the Content;
• sub-license the Approved Content onward to the Brand’s affiliates, media-buying agencies and advertising partners, solely for the Brand’s own marketing and advertising, including the right to edit, crop, add captions, reformat, or otherwise adapt the Content for the Brand’s purposes, provided that no adaptation disparages or misrepresents you or any person appearing in the Content; and
• edit, crop, add captions or music, re-format, compress or otherwise adapt the Content, provided that no adaptation disparages, misrepresents or otherwise harms your reputation or the reputation of any person appearing in the Content.

Neither Clip Hub nor the Brand may assign, transfer, or otherwise grant rights in the Content to any third party other than as expressly permitted above.

You also confirm that:

• you irrevocably waive any moral rights in the Content, and you have obtained equivalent waivers from anyone who created the Content for or on your behalf;
• you hold valid and enforceable licences for all third-party material used in the Content, including music, fonts, stock footage and trade marks, and those licences permit the uses described above; and
• you have express consent from anyone who features or performs in the Content to exploit their performance, including recording it and making it available online and for use by the Brand.

Clip Hub may separately offer you the opportunity to sell the copyright in specific Content to a Brand. Any such assignment is optional, is agreed separately in writing for that specific Content, and does not happen automatically under these Terms.

Portfolio and self-promotion

When showcasing Approved Content, you must not present it in a way that is misleading, that disparages the Brand, or that suggests an endorsement, partnership or relationship with the Brand beyond the Collaboration that actually took place. You must not remove or obscure the Brand’s trade marks so as to misrepresent the origin of the Content, and you must comply with the disclosure rules of the platform on which you post.

This section applies unless Clip Hub tells you in writing, before you apply to a Campaign, that a different arrangement applies to that Campaign.

Content standards

You are responsible for the Content you provide. You will ensure the Content does not contain:

• malware or viruses;
• illegal, threatening, abusive, offensive, hateful, discriminatory, pornographic, fraudulent, harmful or defamatory content;
• any content that impacts the privacy of another;
• any content that infringes the intellectual property rights of a third party, save for Content that consists of the Brand’s intellectual property as permitted by the Brand;
• any content that breaches advertising regulations and rules, in any jurisdiction;
• any content which is deemed terrorist content;
• spam; and
• anything that might disable, overburden, alter or impair the content or functioning of the Platform.

Clip Hub is not responsible if the Content you provide is inaccurate, not up to date or incomplete, or is in any way in breach of this section. If any Content breaches these standards, Clip Hub may remove it from the Platform. If you repeatedly upload Content that breaches these standards, your access to the Platform may be suspended and these Terms may be terminated immediately in writing by Clip Hub.

Communication

You will communicate with the Brand through the Platform, and will not solicit a Brand to work with you outside it. See “Working with people you meet through Clip” in Part A for what that means and how long it lasts.

Term, suspension and termination

These Terms apply from the date you create an account or accept them on the Platform, and continue for as long as you maintain an active account or use the Platform.

You may terminate and request deletion of your account at any time and for any reason by sending a written request to hello@useclip.com.

Clip Hub may suspend or terminate your account immediately if you materially breach these Terms or applicable law, infringe third-party rights or create a brand-safety risk, become insolvent, or engage in conduct that brings Clip Hub or its Brands into disrepute. Clip Hub may also terminate for convenience on notice by email or through the Platform.

Termination does not affect rights and obligations accrued before termination, including your right to be paid for Content already approved and the licences granted under “Ownership and licence”, which continue after termination.

On account closure Clip Hub will remove your public profile, but may retain backup copies of Content and transactional data as required for record-keeping, dispute resolution and legal compliance.